General Enquiries
For general questions about Story World, feedback, partnership enquiries, or anything else, you can reach us at:
[contact@storyworld.example]
Replace with your actual contact email address.
Send a Message
Use the form below to send us a message directly. Please include as much detail as possible so we can help you efficiently.
Support
If you are experiencing a technical issue, please check our FAQ page first — many common questions are answered there. If you cannot find what you need, use the contact form above and select Technical Support as the subject.
- Account and sign-in issues
- Reading experience problems
- Author dashboard or publishing issues
- Content that appears broken or missing
- Billing or subscription questions (when applicable)
Press & Media
For press enquiries, interview requests, or media assets, please use the contact form above and select Press & Media as the subject. We will do our best to respond promptly to media enquiries.
Story World is a fictional-story publishing platform. All press materials and brand assets are available on request.
Response Times
We aim to respond to all messages within 2–5 business days. During busy periods, response times may be slightly longer. We appreciate your patience.
For urgent content moderation or safety concerns, please indicate this clearly in your message subject and we will prioritise your request.